came to our house even though it was NOT her territory. She answered our calls to her, when not one other groomer bothered to call us back. She came with a smile and went right to work on a dog whose past as a "rescue" left a lot of emotional scars. Instead of trying to bite her, growl at her, or run away, he just laid there for his belly rub, a groom, and a biscuit. Shawn, you're an angel!! Thanks for making our lives so much easier.