ALEX AND IGOR TO THE RESCUE!!!
IT=S ALEX AND IGOR TO THE RESCUE!! Because of their excellent work, we had Atlanta Wallcovering back to paper our foyer, stairwell, upstairs hall, and master bath, as well as paint the associated ceilings and trim along with one of the guest bedroom=s. The results were great!
During the course of that work, the master bath paper had to be reset. Without making excuses or complaining or stalling -- instead, apologizing that it had not worked as it should -- Atlanta Wallcovering immediately addressed the problem. That in itself is a testimonial to the quality of the work -- and the character of the people doing it. But this past week trumps all of that.
On the advice of Atlanta Wallcovering, we set about placing corner guards on the corner where the upstairs hall turns to the staircase wall. In the process, the power drill skipped and scuffed the paper. It was one of those little mars, not in anyway catastrophic, that suddenly takes away from the joy of what the product had been just moments before. We were distraught, sickened.
We phoned Atlanta Wall Covering. Fortunately we still had an unopened roll of the paper. Alex came out, looked the problem over, and 75 minutes later -- after stripping the section and hanging new paper -- you would not have known they had been any problem at all. Talk about major relief!
Payment? No. Just a smile and wishes for a Merry Christmas.
Gosh, what a great company!