Terrible service and quality
We had 5-star install a fence for us in July and do the staining. The sales guy was great, and when they came out, the completed the initial fence and staining very quickly. However, there were about 10 boards that were split in two (more than 2 inches in gaps in the boards. They came out 4 weeks later and replaced 1 board, but did not stain it. We called them about every 2 weeks requesting they come and complete the staining and replace the boards that were split. We had to file a complaint with the Better Business Bureau to get our issue resolved, and only after the compliant nearly escalated to arbitration did someone finally return to our home to finish the work. Sam (who helped us to resolve the problem at the end) was fantastic to work with, but Mario (President) made many promises that were broken and as a result I missed multiple days of work where I was assured someone would be out there. I would never work with this company again. It was cheap, but you get what you pay for.