It toook a few days to get a callback, and schedule and appt. The morning of the appt we got a call saying they couldn't come. Rescheduled for the next day. I was told Giovanni would give us an estimate, instead Andres showed up. Andres explained to me that they would need to remove everything (including felt paper,plyboard and shingles) on one whole side of our gable, and quoted me $250 for materials and $300 for 4-6hrs labor, $550 total. When the guy showed up to fix it he only replaced 5 shingles then started leave. I went outside to check and see if he really was done and there was still a shingle missing. He came back and put that last shingle on and explained that the plyboard was not damaged so didn't need to be replaced. We immediately called Andres to let him know that what he quoted was not being done, and that we needed an new estimate. I got a call from Giovanni 3 days later saying that they had fixed the leak and we had agreed to that price on the contract. I told him we agreed to 4-6 hours of work and replacement of a whole side of our gable, NOT less than an hours work and 6 shingles for $550. No where on EARTH do roofers get Pd $300/hr. He was VERY agumenative and tried to make it seem like WE were ripping him off. Told me they had a $350 min, which it does NOT say on the contract. He finally agreed on $200, but I would never do business with them again. I believe they are dishonest, not worth the time spent fighting over it.