123atlanta
TRUST RATING
Member since 6/30/2006
Reviews 2
Average Rating
Helpful Votes 0

recommend highly

I called Christian Brothers Mechanical based on reviews on Kudzu and had a very positive experience. Robert was very professional and promptly responded to my duct repair needs. The duct cleaning was done by a subcontactor with whom Robert has close professional relationship (Quality & Detail Services, LLC) and the two gentlemen worked efficiently and professionally together for more than 4 hours. They were totally trustworthy and I highly recommend both.

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Locksmith Atlanta

Posted on: 6/30/2006

Unprofessional, cannot recommend

The "technician" that came to my house came in a rental car, with a friend in the passenger seat and had no identification to show that he worked for this company (when I asked for ID he showed me his Texas driver's license). The only ID he had was the receipt pad with the company logo on it. When he did replace my locks he significantly scratched up the door and then attempted to tell me that the scraches were "already" there - untrue. When I called the 1800 number to submit my complaint I was told there was no supervisor with whom I could speak at that time, and that someone would return my call in 48 hours. I have since called them back 2 more times in attmpts to speak to a supervisor and I'm still waiting. This company is unprofessionally managed and untrustworthy. Given that customers are trusting them to repair/replace their locks, they are unfit for the industry that they're in. There are plenty of other locksmith companies in the area - customers should give this company a miss.

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