My experience with Pine Enterprises was extremely satisfying. Not only were they prompt, (within 2 hours) but were very courteous and seemed very knowledgeable about broken water lines. When they encountered a problem with my line, they went the extra mile and stayed until it was done without charging extra for it. The best was they actually wrote a letter for me to Gwinnett County Water stating that the line was repaired and was due to a break in my old galvenized line. Gwinnett County then reduced my bil which was $200 back to its normal $30. Can't make anyone any happier than that!