ElQuesoGrande
TRUST RATING
Member since 7/02/2006
Reviews 2
Average Rating
Helpful Votes 2

The Goddard School

Posted on: 12/7/2006

Good Daycare

We have had our 3 year old at this Goddard School for the past year after moving down from the NY/NJ area. Our daughter went to a Goddard School franchise up north and we were impressed enough that we wanted to give this one a try. On the plus side (and there are many) the Goddard School has a lot of caring teachers and daycare providers. You can sense that the children really enjoy being there and that the teachers put an effort into their well-being. The price is also a good bang-for-the-$. On the downside, this particular Goddard School is not as structured as our daughter's previous daycare. Ballet and the weekly Tumble Bus are good, but we really want her to be immersed in a second language and to be taught more concrete skills at this age. Part of the problem is that our previous Goddard School provided very brief daily reports on how our daughter progressed, what she liked / did not like, etc. This school does not take that extra step and, therefore, we do not know as much about how her day went. All in all, it is a pretty good place and well worth the $.

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Total Quality Services, Inc.

Posted on: 7/2/2006

Scheduling is Poor - Multiple Visits

I really cannot recommend Total Quality Services. It's as if they have too much business to care about customer service. One issue is that we used them through AHS insurance and they had to come out 5 times to fix a problem. They appear to treat insurance claims poorly - maybe they do this for everyone, though. Our second issue is unresolved - the tech was in such a rush he did not ring the doorbell and only left a bill in the door. The manager would not send him back since they were overbooked. RECOMMENDATION: Look elsewhere for your needs. Try some place that wants your business - TQS is a business out of control and has lost touch with the customer.

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