smskyt
TRUST RATING
Member since 7/16/2006
Reviews 3
Average Rating
Helpful Votes 1

The Plumbing Detectives

Posted on: 3/17/2011

Excellent Professional Service

I had a clogged kitchen drain, and thought the problem was the garbage disposal because I had snaked the drain line myself. I called Plumbing Detectives and Jason was onsite the same day, assessed it and stated it that it was the drain line, not the disposal, and that I had not fed the snake line far enough, having only done about 15 ft. which was not far enough to clear the clog. He looked at the drain pipe in the crawl space, found it was old copper pipe, and informed me his pro grade snake line might break copper pipe and that I might want to consider renting again the Home Depot mini router (which would be safe) and running the full 50 ft thru the line. If that did not clear it, he could come back and cut out and replace the copper pipe which would be much more expensive. I took his advice, and it worked! He did not charge me for the advice or service call. I will definitely be calling Plumbing Detectives for any future plumbing needs!

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Around Town Trucking

Posted on: 7/29/2006

Poor Coordination

Around Town is used by Sears Outlet to deliver and install merchandise. The coordination of the delivery with Around Town was terrible. They didn't deliver on the day scheduled because the store didn't have it ready for pickup, but Around Town didn't call to let me know, so I wasted 4 hrs waiting. When I called to check they said they would call back that night to reschedule delivery - they didn't. I called the next day, and they said they would definitely call that night to schedule - they didn't. On the next day when I called they had no record or any information on any transaction under my name. I finally had to call the Sears Outlet center and they straightened it out and I got my deleivery the next day. I sent an email to Around Town expressing my dis-satisfaction with their service. No reply whatsoever. I gave them 4 days to at least acknowledge my email - if they had at least done that, I probably wouldn't have written this up, but I got no response, apology, "we'll do better" - nothing. So here's your 1 star Around Town.

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Atlanta TV Repair

Posted on: 7/16/2006

Job Well Done

Mally knows his craft well. He explained everything he was doing and what he was checking for and looking for during the diagnostics. I would have given him 5 stars but he didn't make it on the afternoon he said he would come. When it was 3 hours past when he said he would arrive I called to find out the status. Some other jobs had taken longer than expected, which I understand can happen, but he should have called me instead of me having to call him. Anyway, I would still hire him again.

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