I contacted Bigfoot with lots of tunnels in my newley sodded backyard. Not only was Keith honest, effecient and professional, he was successful in catching 3 Eastern Shorttail shrews. But low and behold, more tunnels! And again Bigfoot Wildlife was successful in catching a mole! Keith has also trapped a rat and squirrels from my attic! I wouldn't use anyone else and recommend him to all my neighbors!