Warning Terrible customer Service
Lawrenceville Honda Yamaha has a great selection of bikes and also great prices, but their customer service sucks. I searched high and low for the best prices on a new 2007 CBR1000 and found that they had the best prices in the Atlanta area. So I made a couple of visits to Lawrenceville HY and looked at their selection and spoke to a few salespeople. On May 9, 2007, me and the wifey went to LHY and talked to a salesman. He began his hipressure sales pitch and wanted me to leave a deposit. I left the store without doing this, but the salesman chased me out and asked what he could do to earn my bizness. I left a deposit and told Jeff of my intention to pick bike up in a couple of months. I changed my mind, by this time Jeff no longer worked there. Kevin (Sales mgr) agreed to give me my deposit back, he asked me to fax cc info so he could return deposit. A week passed and partial deposit was put back on CC. I called to ask about remaining deposit and he said they would be sending it through the mail. A week passed and nothing, so I called and Kevin said the owner had decide not to give me my money back. Instead they would allow me to use it as store credit , good for one year from intial deposit. Called this week and Wendy Sue told me that Kevin no longer worked there but had left a not saying my credit would expire January 30, 2007. Called back and spoke to Wendy about this and she told me to sue them, that they don't care.