I am not in the fencing business. My next door neighbor has a 3 rail split rail fence on one side of my property. I told the estimator, that I wanted that style fence(my HOA will only approve that kind).
The estimator wrote up the contract as "3 Rail fence with galvanized wire".
on the day of installation, they showed up late, around 12 noon, and brought the wrong materials.
When I spoke with the office manager to explain this problem, the response was "Well, you signed a contract and the materials they brought were the ones specified on the contract".
As I said before, I am not in the fencing business. I told them that the estimator was right there and observed the kind of fence I wanted, and he should have written up the contract up correctly.
In a nutshell, they tried to say I was responsible for their mistakes. I really resented that.
Overall, a very frustrating and disappointing experience.
I would not recommend this company based on my experience.
I rate them a big fat zero in all categories.