VERY UPSET WITH OUR EXPERIENCE WITH THIS OFFICE
My elderly mother recently took very ill on a Friday morning. I called the doctors office and the woman who anserwed the phone told me all the doctors were out of the office and I should call an ambulance to take my mother to the hospital...her symptoms were too severe to be taken care of the in the office even if there were doctors there. I found this a very acceptable answer and did as instructed. Thankfully my mother was released Friday night and able to return home. However, we never heard from the doctors office over the weekend and found it disappointing that the doctors office was so disinterested. Sunday we faxed a request to the office for the doctor to please call Monday morning and expressed our disappointment in not having heard from the office all weekend. Monday comes and still no phone call or response...then we called and had a rather uncomfortable confrontation with the receptionist who was able to finally get the doctor to reutrn the call. Long story short...when the doctor saw my mother face to face she told my mother she was not interested in being her doctor anymore and that she did not apprciate that we were uncomfortable with the way she ran her office and her practice. All I can say is there are plenty of doctors in Atlanta who actually really care about their patients and have excellent communication between doctor and patient. This is just another doctors office who doesn't take reponsibility nor accountability for their actions.