Technician Mike W. came out to our house last week to provide a spring/summer tune-up on our A/C unit. He was on time, neat, polite and very professional. He was also thorough and actually took the time to explain things and answer questions (We even called him up the following day with a question; which he graciously answered.)
At one point during the inspection/tune-up, he thought our system might be a pound low on freon, but upon further examination realized it was not and explained why it appeared that way at first. It's so nice to find a true knowledgeable professional in this business who is also honest.
For us, Mike's professionalism and the very reasonable price for the optional 2x yearly service makes it a done deal that we will be staying with Ronald Smith Heating & Air for all our service needs.