Paulusnatl
TRUST RATING
Member since 4/29/2008
Reviews 4
Average Rating
Helpful Votes 3

Ackerman Security Systems

Posted on: 4/1/2013

Deceptive Contract Terms

I signed up for monitoring on a 2 year contract and recently cancelled my service after 6 years to go with another provider that was less expensive. I received a collections demand letter for early cancellation and when I called was told that they auto-renew their contracts every year. What a great business practice. They auto-renew your contract and raise your rates at the same time, so you get to pay more than new customers. When I spoke to collections they waived the early termination fee, but wouldn't refund any unused monitoring fees they had auto charged me. This is at the same time they're calling me asking what I thought of their service and trying to save the lost business. I initially left Ackerman with a favorable opinion of their company, but after seeing their business practices, I'm won't be doing business with them in the future or recommending them.

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Natural Surface Hardwood Floors

Posted on: 2/15/2011

I can't believe my floors came out so nicely!

I called Rai because I had seen his work a few years ago, and was impressed. He did what he said, on budget and on schedule. I especially like that everyday he sent me photos of the progress. I have already shared his name with some of my neighbors and would work with him again.

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Re-do Remodeling

Posted on: 2/15/2011

A really great experience

I called Re-Do when I needed my rental loft updated, and Rai and his guys were able to finish everything on my list start to finish. They even made sure to protect the carpet in the hallway outside of my unit. I'm really pleased with the work, and will work with Rai and his crew again.

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Brock Built Homes, LLC

Posted on: 4/29/2008

Very Poor Service

Like many other customers, getting my punch items completed was a test of persistence. If you buy a Brockbuilt home, be sure to have these completed prior to close, write it into your contact. Everyone was very nice and pleasant, but simply does follow through.

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