Top rate, professional, friendly
My wife and I have been talking about a replacement for our worn-down patio for years and finally decided it was time to remove the old eyesore and hazard. After evaluating a few patio specialists, we decided to go with USA CBS based on a modified quote (after a few revisions to our original plan). They scalped our entire yard, demolished and removed the old patio and brick walk way, regraded a negative slope, then installed two retaining walls and the new patio.
During the regrading of the yard they discovered an old septic tank that we didn't know about. They offered to fill it in and did not charge extra. Also, after demolishing the old patio they discovered that the foundation for the house had some protruding concrete that would make a flat layout for the patio impossible. They gave us options to install a concrete bench to cover up the 'foot' of the house. We weren't sure about this approach and they were patient with us while thinking up alternatives. They were able to to a step in the patio that covered the protruding foundation and without installing the bench. The bench would have added $400 to the cost, but they were not aggressive or insistent that it happen. They used 'industrial grade' concrete which they said is not commonly used in residential jobs due to the cost. They did not charge extra for that material change.
Overall we are extremely satisfied with the installation, the workers on site, communication, price, and turn-around for the project.