Slow and inefficient
As noted by another reviewer, this company doesn't seem to want new business. Greg is a nice guy, but was unable to give me an estimate at my home. Took measurements and returned to office to "work out the estimate". It was 7 hours later when he called me, still unable to give an accurate estimate, just a very vague price (he still needed to speak with the owner, apparently).
The next day, Greg and the owner had an appointment at my house for "just after 10". They finally arrived at 11:30 - how's that for customer service (apparently the delay was because the owner had to "get gas" on the way). This time, Greg was able to give an estimate on the spot, which was too high, so his boss immediately told him to half it. Makes me wonder about their process of pricing/estimating. Not a company I would trust.