Presumptuous, pompous and expense
We called J.R. Bolton for an estimate to replace our heating and A/C system. Making the reservation I was told they could only give me a 4 hour window time frame not an exact time and I was fine with that. They showed up one hour early when I was a conference call for work but I told them to go ahead a get started. They took that time to place their company stickers in 5 different locations in my house - on my water heater, main electricial panel, furnace, A/C and A/C disconnect. They also cut into my duct work without my permission, apparently so they could take pictures and show me how much additional work I would need. Their estimate was the most expense and also required more additional work than others. But the fact that they 'claimed' my equipment by putting their stickers on everything during an estimate is unexcusable, the reason they didn't get the job and the cause of this low rating.