dkbizz
TRUST RATING
Member since 8/11/2006
Reviews 2
Average Rating
Helpful Votes 0

Outstanding response and service

I came home for lunch and my garage door broke ; skipped the track. I couldn't go back to work with my garage door partially open. I looked up the reviews on Kudzu and called Habpro and reached Bill. Lucky for me, Bill was able to swing by on his way to another appointment, and was at my house 45 minutes after I called! He had the door fixed in about 30-45 minutes minutes for a very reasonable charge. Would highly recommend.

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Started strong ... but didn't finish.

I hired MRCS (Thomas Kurz) to do some minor mold remediation/repair and also to repair some rotted eaves and facia along the roof line of my house. Thomas is a salesman. While he was selling me on letting him do the job, he called a "reference", which he later disclosed was his girlfriend ; (for whom he had done some work). Overall, Thomas does good work and went beyond the call to help me with other things the last day he was here. The mold repair work inside looks good enough. But Thomas never came back to finish the outside trim work as he promised he would do. Unfortunately I paid him in full on a Friday, (my mistake), and expected him to finish the trim work on Monday as he emphatically stated he was going to do. But he never showed up on Monday and hasn't returned my call in 3 weeks. So now I have some really poor looking trim work outside along my eaves, and a really big piece of trim that is missing along my roofline. I hired Thomas to do this work from start to finish, so that I did not have to think about it and could focus my time and energy on other things. But now I have to either find and hire someone else to finish the job, or try and find the time to do it myself. I gave two stars for the extra effort he put out the last day he was here, when he helped me with other things. Otherwise it would have been one star for not completing the job.

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