The definition of Customer Service
Overhead Door came out on a Friday to install a new door - they did it efficiently and the door looks and sounds great. A problem developed however, when the technician left and I discovered (very late at night) that the keypad entry wouldn't work. The next day when I called, I was told that they were extremely booked but do would they could to send someone out. I explained that my situation was such that I absolutely HAD to have the keypad working. 30 minutes later - a technician was at the door, and due to their mistake, it was replaced at no charge. I've used these people many times, and I've never been dissapointed.