Terrible warranty service
I purchased 4 tires in 2009 from Kauffman. Lately im wishing I would have bought from another tire professional. Everytime I go in its a two plus hour wait for a simple rotate and balance. Last time I was in they broke a wheel lug, put a cheep replacement on and never told me. All of the tire pressures where not set to the vehicle specs, the front tires were just rotated without being balanced, and the wrong weights were put on the front tires and fell off shortly down the road. This is not the only time this has happened and I hate having to go back and waste gas two or three times for them to get it right. If they can't have good service after a sale why would I buy from them again. I don't recommend Kauffman.