lpolikov
TRUST RATING
Member since 6/16/2008
Reviews 3
Average Rating
Helpful Votes 2

Creating Space Inc., Basements

Posted on: 12/8/2011

Amazing job by the entire Creating Space team

It is a pleasure to write a review about the job that Creating Space did for our basement. Todd is different than most other Basement Contractors we had quote and ones our friends have used. He is prompt and available all the time. There was never a time during the entire process where he was missing-in-action or we didn't hear from him. We always knew where we were in the process and what to expect next. Todd is friendly, energetic, realistic, and no-pressure. A genuine professional. He does not up-sell or confuse you to try and do something you would not want to do. Todd presented us with an estimate and he spelled out the work that he would provide and also gave us allowances for several things (bath, bar, flooring, etc). The basement was completed in the proper time period and everything came out on budget. There were no hidden costs or surprises. The team that Todd has working for him is fantastic. We could not be more pleased with the professionalism of Todd and all of his sub's and the finished product by everyone involved in the project. We would highly recommend Creating Space to anyone.

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A to Z Repair

Posted on: 8/1/2011

Honest Professional

We had Bryan out to fix our washing machine. He was upfront on the phone about cost and came as soon as the part was available. He fixed the washing machine. It works perfectly. Then a few days later, our freezer in our garage stopped working. I called Bryan. After explaining to him what was wrong on the phone, he told me the problem and gave me instructions on how to fix the problem. He offered to come out and do it (and charge $129 plus parts), but he told me it was an easy fix and he walked me through how to fix it and the freezer is now working great. He saved me money which is something that is very rare to find. I highly recommend you calling Bryan and letting him fix your appliances. We will definitely call again.

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Angel Overhead Door

Posted on: 6/16/2008

Terrrible Experience. Poor Service. STAY AWAY!

I have had two repair people out and my garage door is still broken. The first guy spent no more than 2 minutes fixing our door and then charged us $125 (we had one of those coupons so we only paid $75). The door was broken the next day. It took another day to get someone else to come out. The second guy who came out asked who came out the first time and when we told him who it was, he then went on to bash and ridicule the first repair guy's knowledge and the work he had done. He said that he had no business repairing garage doors and that he didn't know what he was talking about or doing. I thought this was quite odd that someone from the same company would speak like that about a fellow employee. After the second guy supposedly fixed the problem, two days later, we are having the same issues. I called AOD and the warranty they gave us is not being honored. When I told the Manager that I wanted a refund or someone to come out and fix the repair, he started verbally belittling the situation, putting words in my mouth and disrespecting both my wife and I. He called us both stupid. He told us that they would not be coming to fix our garage and that they did not want us as customers. Extremely poor customer service and unprofessional. I am still waiting for my refund and have reported them to the BBB.

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