DunwoodyWriter
TRUST RATING
Member since 6/16/2008
Reviews 7
Average Rating
Helpful Votes 2

Knowledgeable Service and Good Value

Nick came out and fixed our AC with a reasonably priced part and recommended against adding refrigerant to our second system, a 30-year old unit with a detectable leak. He suggested replacing the unit with a more efficient one before it failed, and Chris came out the next day and gave me a no-nonsense, fair quote on a system the next day. The price held up against a competitive bid, and Michael F and Joe V did a friendly and efficient install on the next business day. They worked around a couple of issues detected and kept me informed. No added charges or surprises. Highly recommended. Larry Kahn 0080297

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Diminished Value of Georgia

Posted on: 11/3/2010

Appraisal Held Up

Antoine's appraisal showed a diminished value of our new Fusion after a rear end collision of $1575. The other driver's insurance company tried to low ball us, but we stuck to Antoine's well-reasoned appraisal and agreed on a settlement of $1635, which included a portion of Antoine's $189 fee. Going with Diminished Value of Georgia was a great decision!

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Chimney Solutions, Inc.

Posted on: 12/14/2009

Helpful & Efficient

We are putting our fireplace back in service after not using it for more than ten years. Chip came right on time, cleaned our chimney, and gave us a refresher course on how to use the damper and fireplace. He did not suggest any repairs or try to upsell any products or services. The charge was $199, with a coupon, and Chip even suggested we could save another $50 next time we have the chimney swept if we do it during the summer. We had also been asking about cleaning our dryer duct, and Chimney Solutions was the only company we called that told us we didn't need to do it because we only have a short metal duct to the vent. Apparently, the ones that need cleaning are plastic and snake through the house to the vent.

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Affordable Insulation

Posted on: 12/14/2009

Fair, Honest & Dependable

We got estimates from several companies to upgrade the energy efficiency of our attic spaces. Affordable Insulation offered knowledgeable advice and did not try to sell us the higher margin, lower efficiency products other salesmen are pitching these days. They gently steered us to fix a critter problem first and then replace the insulation rather than upgrade it. A visit to the CDC website convinced us they were right. They coordinated the project with the critter control experts and did an excellent job. When they discovered a problem that required more labor than expected, they did not try to increase the price. (We added something to try to cover the increased cost because the problem really was unanticipated.) We recommend John and Dreanna highly for your insulation project.

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Atlanta's Best Gutter Cleaners

Posted on: 6/16/2008

Very Professional

They responded immediately to an online query, offered a great price, confirmed their appointment before coming, and then did the job as promised. They did not hard sell us any products we didn't want. We will use them regularly to clean our gutters.

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Small Bath Remodel

We were looking to add a shower to a tiny basement bath to accommodate our 20-year old moving back home, and Archway was the only bidder to suggest a tub shower instead of a stall. That design suggestion was so perfect it made us wonder why we or none of the other contractors thought of it. They did a beautiful job at a great price and acted professionally in every way. When small problems arose along the way, they worked hard to solve them without complaint or additional cost. We'll hire them again for any remodeling projects we have.

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AA Power Equipment, Inc.

Posted on: 6/16/2008

Customer Friendly

I bought a Honda lawnmower from AA Power last summer and brought it back for servicing this spring. They offer a fair-priced service and completed the job faster than promised. When I had to return because the shift was slipping, the manager tried to fix the problem immediately. When he could not, he had the problem fixed within one day and did not charge me for a part that had to be replaced. I wasn't thrilled with the extra trips to Roswell from Dunwoody, but I was impressed enough with the customer service to continue to use them and recommend them to others.

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