Charged credit card, never sent flowers
My mom wanted to send my wife flowers for her 40th birthday. I told her to give Paul a call at Out of the Ordinary, since I live in the neighborhood and like to support local merchants. The flowers never came. When I talked to Paul he said he didn't remember the order but would look at his records and call back. He was totally unapologetic. And he never called back. I asked my mom to see if her credit card was charged. It was.
I would have never posted this review if I had gotten so much as an "I'm sorry." I hate to blast a local merchant, but I'm really steamed about this.