Nothing more Frustrating
If you are getting replacement windows, I know your pain. Try 7 months.
We had 6 bids+ for replacement windows on our house and chose a contractor who had the second highest bid (NGRW was the highest). We chose mostly on window quality and suggestions, ie, bow window and garden window in kitchen.
I will not mention name or company, but on the first day of installation (this was after missing appointment after appointment) the crew quit half way through the job.
North Georgia Replacement Windows finished the work and got the bid for the upstairs windows and work as well.
I did prefer the quality of the first company's windows over NGRW windows, but windows are no good if they are not installed. Plus I know the fustration of finishing up someone else's work.
The work got done and the windows saved me 23% in gas this last winter not too mention the reduction in outside noise.
You can't deny the savings and look of new replacement windows.
What I can say is this replacement window business is unreputable, but at least North Georgia Replacement Windows has good service installers and backs up their work.