Contacted company last of September 07 after hearing scratching noises in attic.Was contacted immediately by supervisor (Don) who gave me the logical scenario and what I could expect in pricing and how they would handle the trapping and safe and humane removal of animals they found. I gave the go ahead and a technician came out the next day, installed the traps. He came back every day for the next five days (including and Sunday) to remove the trapped animals and safely release them in the wild. After determining we were free and clear of a new generation of squirrels he sealed off the entrance plus secured with wire mesh my vents, ventilator and chimney and gave me a one year written guaranty. Very professional, courteous and reasonable. I highly reccommend this company and the technician Stewart.