Once a Great Place
I would've rated this place with at least four stars once upon a time but no more. My family and I visited the Norcross location the other evening and did not have a pleasant experience. First, it seems the morale of the employees overall was poor, which may explain why our service also was. Second, our daughter's food came out much sooner than the other entrees--something that we could've easily overlooked. Third, the waiter paid more attention to the game on the television that was there than to his customers. He never asked how everything was and didn't even refill a single drink, until we were about to leave. Fourth, the food was mediocre at best. Fifth, considering the large oven constantly in use, the restaurant's A/C should've been on higher. Last, it amazes me that THREE employees would allow a customer (me) handling a toddler, while exiting from the restaurant, to hold the door for them without a single "thank you" uttered. Of course, this also means that not a single one offered to take the door from me either.