Irresponsible pet sitter - she lost my cat
I came home to a missing cat. In addition, the pet sitter did not follow my instructions for pet care. She walked a leash-aggressive dog without knowing it. She was not supposed to walk my dogs; therefore, she never received instructions about their leash behavior. This put my dogs at risk, as well as the other dogs in the neighborhood. In addition, she fed one dog food that was not her diet without my permission, risking an adverse reaction; and, she opened my back door without my permission. These are all facts, not opinion.
The organization is not taking responsiblity for their actions. Their claim that the cat got out the dog door is not true. The cat has never used the dog door EVER and it is too heavy for a cat to push open.
All of the extra opening of the doors was opportunity for Leo to run out -- especially if she did not close the door properly, which is easy to do if you do not pay attention.
I have requested Crtter-Sitters reimburse me for the expenses I incurred to search for my missing cat as well as the expenses to replace him. Their inital response was they would not.
The pet sitter is Rocky Castillo. I highly recommend you do not you their service, this sitter in particular.