Long Road to No Where
This is not a review of the podiatry services, but of the customer service, front desk, and ownership of the company.
I sent an email to inquire about the types of services I may need. After 2 weeks I heard nothing. So I then called and made an appointment 1 month in advance.
Finally - the day of the appointment! I receive a "courtesy" phone call that morning. The receptionist says, "We have a earlier opening and to accommodate you, we can move you up, if you like". I informed them that I would think about it, but odds were low to move the appt due to work arrangements I had already made. I thought about it, but decided against it and called them back to let them know I would still be keeping my original appointment.
A different receptionist picked up and advised that the doctor actually had another procedure come up and they had to cancel my appointment. I informed the receptionist that I had taken time off work and it is very difficult for me to get time off.
Bottom line is this company called under the guise to move my appointment up as a courtesy to me. The receptionist did not offer to find a solution, and was very shady and deceitful in her request to move my appointment. In all actuality, the doctor was going to see someone else and cancel my appointment, but did not inform me, the original appointment holder, of this upcoming schedule change to which they were already privy.