We have used Mister Sparky twice for minor electrical repairs in our home. The most recent visit, just last week, the electrician, Thaddeus was very curteous and thorough in his work. He showed up at the beginning of the time window. He quickly narrowed down the problem with our bathroom outlets as a bad GFCI switch. As a mom of 2 small children, I don't have time to shop around for home services. Their fees maybe higher, but I know they will come quickly and get the job done correctly.