I was very dissatisfied with this place. The man who took my dog into the back was unresponsive, didnt listen, and when I got my dog back, they had clipped 4 of his qwiks and he had 2 large sized wounds on his chest! - Supposedly from the undercoat brush - don't know what kind of a brush could do something like that! If you care at all about your pet, please don't take them here. My dog was definately petrified for the rest of the day - it was very obvious they took no care in their job. BAD BAD PLACE!