sjojackson
TRUST RATING
Member since 8/16/2008
Reviews 5
Average Rating
Helpful Votes 1

Gift of Time C & R

Posted on: 10/15/2012

Thorough, Quality Housecleaning

The crew arrived early. They were very thorough in their tasks (even made the beds, which I wasn't expecting) and touched up areas to my complete satisfaction after the final walk-through. They did break a light, but Cassandra made an appropriate accommodation, which I appreciated. This is a good Kudzu deal!

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Friendly, but not timely

Herman from Delta Appliances repaired the shattered glass of my oven door. Upfront, what you need to know: Pros: Friendly on the phone and in person, reasonable prices Cons: Piss-poor time management, incomplete and inconsistent follow-up My initial contact, after seeing all the stars on Kudzu.com, was via email. Herman called me back and provided a reasonable quote that same morning. I paid for the cost of the glass upfront so it could be ordered. I had a week-long business trip and told him when I'd next be available, which was approximately 10 business days later. Upon my return, I called and learned a piece had still not arrived. At the end of the second week, he let me know the glass arrived and scheduled the repair. He told me he’d call me by “mid-morning” to provide an arrival window, but I called him at noon, and at 4pm for ETA status. At 5:30pm, he called me to get my address! He arrived at 6:02pm. He was gone by 7pm. Before and after pics attached. His prices may be low, and I'm sure he'll blame the delay on the supplier or somewhere else, but the time it cost me (3 weeks and a full day) somewhat negated the savings and value.

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 Cracked glass on day I initially called (June 7)
 Shattered glass and frame slip by week 3 (June 27)
A finished repair, finally!

Another pleased customer!

Reggie arrived on time, and was very thorough in servicing of both my HVAC units. He identified potential problems areas and provided reasonable suggestions for improvement. I will more than likely use Great Works for my HVAC maintenance and service!

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Mailboxes PDQ

Posted on: 12/27/2010

Quick and professional service

Paul promptly returned my call and made an appointment at his first availability. He arrived early and quickly installed my new mailbox. Very professional, thorough, and reasonably priced. I highly recommend him should you need a new mailbox.

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Brook South Home Services

Posted on: 8/16/2008

Thorough and Capable Handyman Services

Paul installed 2 garage door openers and 3 ceiling fans for me. He has an excellent work ethic, he's timely, and he provides friendly customer service. When there was an installation problem with the garage door openers, he followed through with the manufacturer and came back with the remedy. Even when I had a minor issue with the ceiling fan, he promptly returned to investigate and corrected the problem. I will definitely use his services again for another home improvement project.

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