Find it hard to believe
I found LiviRae in December when I desperately needed a good bra for a holiday party. Of course, it was the day before the party, and the bra needed altered. It was ready with no issues though, the very next day. I have since gone back several times for either lingerie or just your basic bra. They bring me a dozens of things to try on in my size, check the fit and recommend things that I might not consider. I have never had any issues with bra quality. Of course, I am gentle with them - delicate cycle, detergent only, mesh bag, fabric softener and definitely no drying.
Yes, the prices are higher, but I am willing to pay it for the service. If I want cheaper prices, I will go somewhere that I have to search through racks of bras for my size only to have to find they don't have it. And then settle for something less than what I really want.
A visiting family member even had alterations done on a bra bought elsewhere. They shipped it to her at no additional cost. As for the bras she bought there, she was told if ANY problems, do not hesitate to come back in or even send it to me to make the changes.