condescending not professional
the person I called to get an estimate, I'm guessing is the owners wife or business partner; was curt and spoke a mile a minute. She was asking me questions as if I was supposed to know what a deep cleaning included rather than explaining her services or listening to my needs. I felt she spoke down to me. Less interested in helping me understand, more interested in making a sale. When I asked her to repeat her deep cleaning services, she suggested going to her website, then repeated in haste, I tried to interject a question, but by then I was frustrated and ended the call. Although our personalities did not mix well, it's possible others may find her more agreeable. I'm not saying she's not a nice person, just not for me. I can't speak to their cleaning capabilities but didn't feel comfortable to go further. We're talking about letting a person in our home. When it feels wrong, it's just wrong.