Horrible service and Follow through
We have been working with Yurkovic (now called Fusion) Design for the past year in designing our home for the East Valley. While they were helpful/responsive at first, the follow up and project completion failed miserably the past 6 months. They failed to meet numerous deadlines and pushed the construction of our home back at least 3-4 months. The past two months were a complete let down as they sat on our City and HOA changes. Every time we called for a status update, we were told the plans "will be done on Friday" - only to find out they were never started. This happened for 3 solid weeks. After engaging the owner, Greg, I was hopeful things would change - but they only got worse. Greg promised to send me a PDF of all plans by September 18th. As of 5:00pm on the 18th, I had no plans so called Greg for an update. Ninety minutes later he sent me a hand drawn sketch of the back of our house?????? No plans, nothing. I called to discuss and had to leave a message. After waiting until mid morning the next day with no return call, I finally called Greg and said we were done and could not work with them any longer. He replied, "okay." He had the bulk of our money so the "small job" of making the City and HOA changes was not a priority for Yurkovic. So much for seeing a project through to completion. Do yourself a favor and DO NOT use Yurkovic/Fusion design (located near 19th Ave and Camelback). You will pull your hair out in frustration and experience major delays.