Worst Experience I Ever Had With A Mover!!!
This is the worst experience I've ever had with a mover. They didn't provide me with what they promised, and their customer service is absolutely horrible! I actually got into an altercation with one of the movers and had to call the police because he cursed me out and drove off with my stuff! This happened all as I was trying to sign the final paperwork and pay even though they came 6 hours late and didn't come prepared with all the extra crates and boxes they wanted me to pay for and then promised that they would fully cover anything damaged in transit to their warehouse. I had the owner Eli on speaker phone while the whole thing took place and later he said that I provoked the mover. As I cried on the phone to him and asked him how would he feel if this man treated his wife or daughter the way this man treated me, he showed no remorse and acted as if it were my fault. I still haven't resolved my issue with them and they won't respond to my BBB complaints. I moved out of the country and have designated a friend to try to resolve the issue for me. However, they didn't show up to any of his appointments and now I have to fly from Asia ($2100 rdtrp) all the way back to Atlanta just to try to resolve the issue. I am shocked and appalled at the way they've handled the situation blamed me for this incident. DON'T EVER USE THIS MOVER!!!!