Honest and do good work, but overbooked
The guys at Herbert always seem to do a good job, but like some other reviewers have also said, they always seem to be overbooked. Several times I've dropped my car off in the morning and they don't even take a look at it before the next day. Sometimes I feel they are too rushed doing the diagnosis, and so may not work as hard to find the least expensive option for your repair. When they've done repairs for me they always do a fine job and I'm happy with the work, but I would only recommend them if you're not in a hurry to get the work done and if you're knowledgeable enough to know they've done a thorough diagnosis.