First and foremost "By The Hour" moving is a SCAM! It's a way of circumventing liabilty if they damage your items. ALWAYS have them do an estimate by weight. Secondly the worst movers ever. They were not carefull, they got "lost" on the way to my new house (stopped to get food), damaged my walls and scratched my furniture. When I showed them the damage I was assured it would be "taken care of". Several days went by and they didn't contact me so my wife called them. They berated her on the phone so I called and the owner claimed he was told by his workers there was no damage. He also had the gall to insult my intelligence by mocking me and explaining the law on liability since I "refused" insurance by choosing "By the Hour". Positively the biggest jerk I have ever dealt with. Stay Away!