my78mavis
TRUST RATING
Member since 9/25/2008
Reviews 1
Average Rating
Helpful Votes 1

The Furniture Group, Inc.

Posted on: 9/25/2008

Terrible Job and unprofessional

I had a couch recovered and a chair. They kept both pieces longer than they said, they wouldn't return my calls and then told me that my couch would cost an additional $300 to put in down even though they gave me a quote with down included. The couch cushion they told me would be one solid piece of down cushioning, it is not. They did not do the rolled edge and the seam on the cushion has already come undone. They were completely unprofessional. After they gave me the couch and chair back I called to have them fix the other things and discuss that we could tell they did not give us the one piece down cushion that they charged us $300 for and they won't return my calls or emails. I would allow them to fix it but it appears they have no intention of doing so. I will never recommend them to anyone.

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