Quick, Professional, Competent
Had a sewer leak outside my home. Looked at ratings on Kudzu and called Ridgeway. They were running late due to ATL traffic snafu and called me to tell me a new ETA. He spent the morning finding and fixing my issue. Brent was very professional, pleasant to talk with and focused the work to be done (No, "I need to answer this phone call instead of focusing on you" BS) The estimate of time and effort to resolve the original issue came and went and Brent notified me at an appropriate point in the work that the cost to continue would now be X (he presented it professionally, not in a "I'm going to leave you in a lurch" way). I had no problem with their pricing, was very pleased with the fast, professional service and will DEFINITELY call them again.