Terrible Company, Terrible Service
We switched to Cycle works about 9 months ago because we could get a larger recycle can (full trash can size), and the prices were better than our current company (WM). The problem is that they have missed our recycle pick up all but 5 or 6 times. Every time I would call them and they would say that they're going to pick up on Friday, 90% of the time no-show on Friday, then they would say that they're coming on Saturday and again 90% of the time no-show. I gave them SO many chances, because it's just easier to stay with them, and again I liked the large recycle can. Another thing that I didn't like is that more than once I saw them dump my recycle into the regular trash, which is a big no-no in my book. The people are nice enough on the phone, IF you can get them on the phone, but nice doesn't pick up my trash. Also, good luck getting them to close out your account. I have been waiting for OVER THREE WEEKS for them to pick up my cans, and close out my account. I'm sure they're doing it on purpose, which is SO dishonest. Terrible company, terrible service. Shame on you cycle works!