Worst of Atlanta
We asked for an insurance certificate from the owner, Sisson, and received a copy, but information was altered. We received an ‘estimate’ and agreed to payment terms. In the middle of the project they (Sisson and Peters) changed the payment terms and wanted the money immediately and before the work was completed as stated in the agreement. They had already received 50% down + 25% to cover expenses. The project was supposed to take 4 to 6 weeks and ended up taking 5+ months. The parts were not ordered correctly, lead times were not taken in to consideration and work had to be redone repeatedly because of mistakes and sloppiness. We asked for a project plan and received an email outlining a week of work. According to Pride, they offer a warranty for the work they do, we have never received. We also asked for receipts and manufactures’ warranty information, which was promised at that start of the project. We never saw any of the paper work. We asked for Lien Waivers, we have not recievd those either. The project was a $55,000 private residential remodel consisting of flooring, painting, some electrical and light construction. We still had to do our own product research and take days off from our jobs to supervise the work. Pride Residential would be doing the community a service to go out of business.