I called to get to get the special advertised on a local radio show. The technician arrived on time and was very polite. However, after talking with him, we found out there was and extra $80 per room charge to put down the pet deodorizer so my 3 room special increased by $240. He told us that we should have been informed of this on the phone but I wasn't. We decided to go ahead and get the carpets cleaned and then at the end he advised putting down a carpet protector and that was another charge. My final cost was over $500. The carpets remained wet for over 24 hours and I found places that he missed completely. My rooms had a horrible smell for the first 3 days. I was told they would smell very fresh if I used the pet deodorizer. I feel like I was ripped off and will never do business with this company again.
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