Boeing08
TRUST RATING
Member since 10/05/2008
Reviews 2
Average Rating
Helpful Votes 1

A Mover's Maid, Inc.

Posted on: 10/5/2008

Inconsistent

I hired this company to clean my house for out of town company. I made arrangements far in advance and the cleaning crew arrived about an hour late on the assigned day. I found the quality of cleaning to be very inconsistent. Some areas were cleaned beautifully and absolutely sparkled. Other areas were neglected but I didn't notice until later. There was dust on the chandelier in the dining room which I didn't notice until we were eating dinner that night. I did make one complaint on the day of service and feel that one of the workers retaliated by stuffing the green cleaning cloths in my garbage disposal. I couldn't understand why my garbage disposal wouldn't work and my husband reached in and pulled out the cleaning cloths/scrubbies. I don't use that brand so there was only one way they could have gotten in the disposal. She also forced the knobs onto the stove the wrong way which was kind of unbelievable since they will slip on easily when put on the correct way. I hate to leave a review that is less than positive but I think the quality you get depends on the particular crew assigned on a given day. The owner of the company is very nice and I am sure she would have come back out to fix the problems but it was too late to call her when we were sitting at the dinner table.

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Zerorez of Atlanta

Posted on: 10/5/2008

Beware of Extra Charges

I called to get to get the special advertised on a local radio show. The technician arrived on time and was very polite. However, after talking with him, we found out there was and extra $80 per room charge to put down the pet deodorizer so my 3 room special increased by $240. He told us that we should have been informed of this on the phone but I wasn't. We decided to go ahead and get the carpets cleaned and then at the end he advised putting down a carpet protector and that was another charge. My final cost was over $500. The carpets remained wet for over 24 hours and I found places that he missed completely. My rooms had a horrible smell for the first 3 days. I was told they would smell very fresh if I used the pet deodorizer. I feel like I was ripped off and will never do business with this company again.

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