bad installation - ok service
We had this company out to perform a maintenance service for us in the spring. They recommended an upgraded air filtration system. The installation job was so poor, that when the time came, we could not change the filter because the installer routed the condensation drain pipe within inches of the filter. Also, they did not put a platform for the filtration system. It was taped to the air handler. When tape gave way, there was a opening and the air handler was pulling in hot air from the attic and this also bypassed the expensive filtration system. Very unhappy. They did inform us of a problem we had been having that previous 3 hvac companies could not find. Howver, they priced the repair almost at the same cost of a new unit. Repairman said to get new unit. Got comparable repair quote from different company for considerably less.