I have a 2003 Acura TL-S and about a year after I bought the car in May of 2002, it had transmission problems. Around that time, it was well-known that the car had a recall and issues with the transmission. After they "fixed" the problem, my transmission starting acting up again another year later. This time, they said they would replace the transmission all under warranty. Well, my transmission has problems again. So, I called Carland in Duluth and they wanted me to drive the car from Roswell to Duluth. I told them that I could barely drive it yet they still wanted me to get up there via tow truck so they could look at it all out of pocket. Knowing the transmission history and my car service history, they should of been a little more sympathetic. So, I took it to another Acura dealer. What I found out was that Carland never replaced the tranmission on my second visit, they just applied a "band-aid" (gear box). Who knows why they didn't replace the transmission the second time around but it's obvious that they had little concern over my safety despite an impending class action lawsuit, transmission recall, and Acura issued an extended warranty because of this issue. It's a shame that another dealer has to tell me about the real problem and are going to actually make an effort to eliminate them. If anything good came out of this, it's that I saw a real difference in treatment between two different Acura dealership companies.
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