Among the Better Intown Shops--not saying much tho
These people are a lot nicer than some of the other places around town and are at least attentive and make an effort to get things done.
They don't have a whole lot of selection, they were never able to resolve the problem I had with my bike (and it took them two days to say they couldn't fix it), and one of the tools I bought there was about eight bucks more than it should have been. Also sought to charge me five bucks to put on pedals(!)--given that it takes about one minute to put on two pedals where no pedals had previously been mounted, that comes out to an hourly rate of about $300. For all these reasons, it's tough for me to give them great marks, but they really are some of the friendlier, more approachable people I have dealt with in the intown area.
So why did I give them decent marks?
Because the mechanical problem I was having is not one I would expect most people to have, and I'm sure they are more than competent with standard mechanical issues. Additionally, regardless of price and selection, the snotiness of most bike store mechanics is what turns me off the most, and these people don't even have a hint of that. So all in all, I may consider using them again if I have basic tasks that I don't have time to fix myself.
That said, if