A Sigh of Relief
Having read a number of positive reviews about 24/7, I contacted them for my move in September. From our initial contact to the completion of the move, 24/7 was professional, honest, responsive, and courteous. They even called me on the morning of the move to let me know they were on their way, and they arrived at the scheduled time. They were efficient and respectful of me and my possessions. They wrapped my furniture thoroughly and handled the items with great care. When we reached our destination, they asked me where I wanted to place my furniture, and incredibly, not only did they follow the instructions exactly, but they even remembered where the items had been placed in my old apartment! When my sofa did not fit into the elevator, they gingerly maneuvered it up the stairs without the slightest complaint. I was so impressed by them that upon the completion of my move, I told the management office at my new apartment complex about their excellent service should any residents ask for a recommendation. Having heard a number of unnerving stories about moving companies and having had my own less than positive experience with a company years ago, I had approached this move with a certain amount of trepidation. But little did I know that I had nothing to fear. The move was as smooth as could be, and even as I recall their service as I write this review, I can still feel the sense of relief and appreciation that I felt at the end of that day.