best experience I've ever had with a contractor
Eric and team are serious about earning their 5 star ratings. I chose Guinness for a ceiling and wall repair project based solely on all the amazing reviews I saw on Kudzu, and I was not disappointed.
Overall, it was a great experience working with Eric for a few basic reasons:
1. Eric returned every phone call within a timely manner (usually witin an hour);
2. Eric inspected the work that was done to make sure it was done right and had the crew touch up some areas that he didn't think were perfect;
3. the job was completed in the time alotted;
4. Eric did not ask for payment until I was 100% satisfied.
You'd think that these would be standard practices across the industry, but if you ever dealt with a contractor in the past you know otherwise.
Guinnness earned this 5-star rating because it was truly the best experience I've ever had with a contractor. I'll call them again when it's time finish my basement.