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LilyW08
TRUST RATING
Member since 10/26/2008
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Average Rating
1 star rating
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Honda Mall of Georgia posted on 10/26/2008
They are good at cheating customers
I called them on Oct.25,2008 to enquire a new 2008 Odyssey LX. An operator transfered me to a sales guy called himself Luis. We agreed on a price which sounded every good. So I decided to go to pick up the car immediately. Once I got there, the reception (sounded exactly the same as the operator connected my call) said no one there named Luis but she confirmed the phone number recorded on my cell phone was theirs. Another sales person immediately said he could help me but he wanted me to believe I was out of my mind when I mentioned the priced given to me on the phone. Then he and his manager started all trained technics and trying to sell me a car at $3000 more than the priced I was promissed. Of cause I walked out with anger. I told what happened to me to some of my friends. One of them said they did the same thing to him sometime ago. A sales person told him a price on the phone; once he got in there, the sales guy (he used his real name though) totally denied the price he promissed on the phone and tried to make a sale at a much higher price. I don't know if they only target on people speaking English as a second language, but I have enough reason to believe this is their regular practice. If they could do it to me and my firend, they must have done the same to many other people. So I'm calling whoever had the same experience to speak out to help inocent customers from falling to their traps again.
Overall
1 star rating

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Service 1 star rating
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