don't trust them
You would think when you buy a food and freezer plan from a company they would let you order the amount of food that your family needs. Not the case with this company. They want you to buy extra things from them -- things you may or may not want or need. When I placed my third food order with this company the manager cancelled it without the courtesy of a phone call. I later found out from my salesman that the manager said I didn't order enough groceries. I was never told that you had to order a certain amount of food but obviously you do. Consumers should know that this company charges high interest rates for a freezer you almost have to buy in order for your 8 months of food to be insured and protected for replacement. They finance it through their inhouse finance company Jefferson Financial and hold the insurance which they don't even know how to explain or how to apply when the time comes. Obviously they can cancel your meat order if they feel you aren't ordering what they want you to order without so much as a call. But I guess they still want you to pay for the freezer plan. How can a company tell you what and how much to buy when you have made previous food orders with them. I think this is their way of making you buy things you don't want or need from them in order to keep this service. This is supposed to be a quality company but if they continue to play these deceitful games with their customers, imagine what they might be doing with their food.