Outstanding - Even when faced with adversity
We had several different companies bid on our planned deck project to construct a screened porch and deck. We ultimately chose Decks and More based on the overall quality and look that we sought. The project began with Frank providing his expertise to guide us through the unlimited options. His portfolio was a great help in showing us different designs and architectural features available. Construction began on time and his crew was amazingly accommodating and professional. As the project progressed, we were able to make design tweaks along the way without resistance. All was perfect until the painter/stain contractor came out to apply the stain to our covered porch. He was reluctant to use the stain we chose over his preferred brand (which had no color close to what we wanted). He agreed to use our stain, and by the end of day one, had all but ruined the porch. We had brush and lap marks, runs and drips everywhere. The exposed wood beams in the ceiling were completely botched. This is when you really need a good contractor and Frank proved that he is. He brought in another sub to assess the damage. The answer, sand a good part of it back to bare wood and re-stain, all done on Frank’s dime and to perfection. Are we glad we chose Decks & More? Absolutely! I recommend them without hesitation and offer my referral to anyone considering D&M who wishes to contact me (ask Frank for my number).